Last updated: August 2026

Welcome to Sterling Tender Solutions.
These Terms and Conditions govern your use of our website and the information, resources and services made available through it. By accessing or using this website, you agree to these Terms and Conditions.
If you do not agree with these terms, please do not use this website.

1. About Sterling Tender Solutions
Sterling Tender Solutions provides strategic tender and procurement support to businesses seeking to access and compete for public sector opportunities.
Our services may include:

• Tender-readiness assessments and support

• Identification of relevant tender opportunities

• Bid and tender preparation

• Tender submission support

• Procurement guidance

• Mobilisation and post-award support

• Related consultancy and advisory services

Our website is intended primarily to provide information about these services and allow prospective clients to contact us.
Business address:
Building 3, North London Business Park
London, N11 1GN
United Kingdom

2. Website Information
We aim to ensure that the information provided on this website is accurate, relevant and up to date.
However, procurement regulations, tender opportunities, deadlines, eligibility requirements and contracting authority requirements can change.
Information published on this website is therefore provided for general informational purposes only and should not be relied upon as legal, financial or professional procurement advice applicable to a particular business or tender.
Where appropriate, businesses should obtain advice specific to their circumstances before making commercial decisions.

3. Tender Opportunities
Sterling Tender Solutions may publish, highlight or provide information about public sector tender opportunities.
Unless expressly stated otherwise, Sterling Tender Solutions is not the contracting authority responsible for those opportunities.
Tender information may originate from government procurement platforms, contracting authorities or other publicly available sources.
While reasonable efforts may be made to provide accurate information, businesses are responsible for checking the original procurement notice and tender documentation before deciding whether to participate.
Tender deadlines, contract values, eligibility requirements, specifications and procurement procedures may be amended or withdrawn by the relevant contracting authority.

4. No Guarantee of Contract Award
Sterling Tender Solutions provides professional support designed to help businesses prepare for and compete in procurement processes.
However, we cannot guarantee that a client will win any particular tender, framework appointment or public sector contract.
Contract award decisions are made independently by contracting authorities and may depend on numerous factors outside our control, including evaluation methodology, pricing, competition, compliance, technical capability and buyer requirements.
Any information on our website concerning previous results, experience or success rates should not be interpreted as a guarantee of future performance.

5. Tender Preparation and Client Responsibilities
Where Sterling Tender Solutions is engaged to provide tender preparation or consultancy services, clients remain responsible for providing complete, accurate and timely information.
This may include company information, financial information, policies, accreditations, certifications, insurance documentation, case studies, references and technical information.
Sterling Tender Solutions is entitled to rely on information supplied by the client unless otherwise agreed.
The client is responsible for ensuring that information provided for inclusion in a tender submission is accurate and that they are legally and operationally capable of delivering the commitments contained in their submission.
Specific responsibilities, deliverables, fees and deadlines may be set out separately in a proposal, engagement letter, service agreement or other written agreement.

6. Tender Deadlines
Public procurement processes frequently operate under strict deadlines.
Clients are responsible for supplying requested information and approvals within the timescales agreed with Sterling Tender Solutions.
Sterling Tender Solutions cannot accept responsibility for a missed submission or reduced quality of service resulting from information, documentation, instructions or approvals being provided late by the client.

7. Free Consultations
Sterling Tender Solutions may offer prospective clients a free initial consultation.
A free consultation is intended to provide an initial discussion about the business, its objectives and potential tender requirements.
It does not create an ongoing consultancy relationship and does not constitute a guarantee that Sterling Tender Solutions will accept an engagement or that suitable tender opportunities will be available.

8. Fees and Payment
Fees for professional services will be communicated to the client before work begins and may be specified in a quotation, proposal, engagement letter or service agreement.
Payment terms, deposits, cancellation arrangements and any additional charges will be governed by the terms agreed for the relevant engagement.
Where a separate service agreement conflicts with these general website Terms and Conditions in relation to paid consultancy services, the terms of the specific service agreement will normally take precedence.

9. Intellectual Property
Unless otherwise stated, the content of this website, including its text, graphics, branding, layouts, articles, guides and other original materials, belongs to Sterling Tender Solutions or is used with appropriate permission.
Content may be viewed and used for personal or internal business reference.
You must not reproduce, distribute, republish, sell or commercially exploit substantial portions of our original website content without prior written permission.
Third-party trademarks, procurement documents and other third-party materials remain the property of their respective owners.

10. External Links
Our website may contain links to government procurement portals, contracting authorities and other third-party websites.
These links are provided for convenience and information.
Sterling Tender Solutions does not control third-party websites and is not responsible for their content, availability, security, accuracy or privacy practices.
A link from our website should not automatically be interpreted as an endorsement of the organisation, service or information concerned.

11. Limitation of Liability
Nothing in these Terms and Conditions excludes or limits liability where doing so would be unlawful.
To the extent permitted by applicable law, Sterling Tender Solutions will not be responsible for losses arising solely from reliance on general information published on this website or information provided by third parties.
We are also not responsible for decisions made independently by contracting authorities, including decisions to modify, suspend or cancel a procurement process or award a contract to another supplier.
Any liability relating to professional services supplied directly to a client may additionally be governed by the specific agreement entered into with that client.

12. Privacy and Personal Information
When you contact us, subscribe to updates or otherwise provide personal information through the website, your information will be handled in accordance with our Privacy Policy.
The ICO states that organisations processing personal data generally need to provide individuals with privacy information explaining matters such as why their information is processed, how long it is retained and with whom it is shared.  
Your existing Privacy Policy should therefore remain a separate page rather than being replaced by these Terms & Conditions.

13. Cookies
Our website may use cookies and similar technologies.
Information about the cookies used and the choices available to website visitors should be provided through the appropriate cookie notice or policy.
Under UK rules, users generally need to receive clear information about cookies and consent must be obtained before non-essential cookies are placed or accessed.  
Cookie consent should not be bundled into acceptance of these Terms & Conditions.  

14. Website Availability
We aim to keep our website accessible and functioning correctly but cannot guarantee uninterrupted or error-free availability.
We may change, suspend, update or withdraw parts of the website without notice where reasonably necessary.

15. Acceptable Use
You must not use this website:

• For unlawful or fraudulent purposes;

• To attempt unauthorised access to the website or its systems;

• To introduce viruses, malicious software or other harmful material;

• To interfere with the operation or security of the website;

• To misuse, scrape or systematically reproduce our proprietary content without permission.
   

16. Changes to These Terms
We may update these Terms and Conditions periodically to reflect changes to our website, services, business practices or applicable requirements.
The latest version will be published on this page with an updated revision date.
Continued use of the website following an update constitutes acceptance of the revised terms where permitted by law.

17. Governing Law
These Terms and Conditions are governed by the laws of England and Wales.
Any dispute relating to these website terms will be subject to the jurisdiction of the courts of England and Wales, subject to any mandatory rights or jurisdiction that applicable law provides otherwise.

18. Contact Us
If you have questions about these Terms and Conditions or would like further information about Sterling Tender Solutions, please contact us through the website.
Sterling Tender Solutions
Building 3, North London Business Park
London, N11 1GN
United Kingdom